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Terms of Use

Version 2026-07-14 · Beta

⚠️ Working draft for the beta. To be reviewed and completed by a lawyer before public launch (legal entity, registration, consumer mediator, final governing law). This is not legal advice. Translation provided for convenience; in case of discrepancy the version to be validated by our legal counsel prevails.

1. Purpose

These terms govern the use of the Sunveo application and website (the "Service"), published by Sunveo ("we"). By creating an account, you accept these terms as well as our privacy policy.

2. Our role: intermediary, not seller

Sunveo is a travel recommendation and planning service. We do not sell flights, accommodation or activities: we present offers to you and redirect you to partners (Booking.com, GetYourGuide, airlines, etc.) with whom you make and pay for your bookings. The travel contract is concluded directly between you and the relevant partner, under their own terms.

3. Prices and availability

Prices, availability and information (weather, journey time, scores) are provided for guidance only, aggregated from third-party sources and cached. They may have changed by the time of booking. Only the price shown by the partner at the time of payment is binding. We do not guarantee the accuracy or availability of the offers.

4. Account

You must be at least 18 years old and provide accurate information. You are responsible for keeping your password confidential and for activity on your account. Notify us of any unauthorised use. We may suspend an account in the event of fraud or breach of these terms.

5. Acceptable use

You agree not to: circumvent or overload the Service, scrape data in bulk, impersonate others, or use the Service for unlawful purposes. The AI assistant is provided for information only: its suggestions do not constitute professional advice (legal, medical, financial).

6. Liability

The Service is provided "as is". We are not responsible for partners' services (cancellations, delays, quality), nor for decisions made on the basis of the information provided. Our liability, where it arises, is limited to the extent permitted by law. Nothing in these terms excludes liability that cannot lawfully be excluded.

7. Intellectual property

The Sunveo brand, the application, the scores and the arrangement of content belong to us. You are granted a personal, non-exclusive right to use the Service. Partner content remains their property.

8. Personal data

The processing of your data is described in our privacy policy. Reminder: your traveller profile is stored on your device, not on our servers.

9. Changes

We may update these terms. In the event of a material change, we will ask you to accept the new version at your next login. The version in force is identified by its date (above).

10. Governing law

These terms are governed by French law (to be confirmed depending on the chosen legal structure). In the event of a dispute, you may use a consumer mediator free of charge. Your rights as a consumer remain fully applicable.

11. Contact

Sunveo — hello@sunveo.app